Staff certification
Every person who works in your clinic completes the track for their role before they work with a member. Most staff certify in about two hours.
Business OperationsRunning the business: the build, the systems, the numbers, and what to do when something breaks.0/6 completeFront of HouseThe first voice a member hears. Scope discipline, the booking system, and the language that keeps everyone safe.0/5 completeConsultation & ConversionThe conversation that turns an appointment into a member. The highest-revenue skill in the business.0/3 completeClinical ProtocolsClinical protocol content for credentialed staff. Access requires a verified professional licence on file.Clinical protocol training is restricted to staff holding a verified professional licence. Non-licensed owners and administrators see who on their team must complete it, but do not take it themselves — clinical decisions sit with the licensed provider. This boundary protects your licence, your business, and your members.
Claims discipline and objective task verification apply to every role in the clinic. They are built into each track rather than sitting in a separate one.